Last updated: October 1, 2026
Before activation or work begins
If you need to cancel before plan activation or before service work begins, contact LinkZera as soon as possible so the request can be reviewed before delivery starts.
After activation or delivery begins
LinkZera products are digital. A plan or service may include immediate account access, technical configuration, reserved capacity or work already performed.
Refund requests are reviewed according to payment status, activation status, work already completed, duplicate payment, service error, unused or undelivered work and applicable legal requirements.
Duplicate or incorrect payments
Duplicate payments and payment-processing errors may be submitted for review.
Do not send a second payment for the same open request unless LinkZera Support instructs you to do so.
Third-party costs
Domain registration, hosting, network fees and other third-party costs may be subject to the third party's own refund terms.
Requesting a review
Use your LinkZera Support workspace where available, or contact [email protected] .